Local documents, by default
This policy covers JPEG to PDF, also called Local PDF in the app, and these itspeep support pages. The app does not require an app account and does not include advertising, behavioral analytics or tracking SDKs. We do not operate a document-conversion server.
Converting a file does not upload its contents to itspeep. This does not prevent transfers you choose through Files, iCloud, Photos, sharing, support email or device backup.
What the app handles
- Documents and previews
- The app stores working copies of files you import, generated results and temporary previews in its local storage. Names, page selections, conversion settings and job records help it show your library and recover interrupted work.
- Preferences and free access
- Language, introduction status and preferences are stored locally. In a Pro-enabled version, a local record tracks the two completed free basic conversions. Deleting a result does not reset that record.
- Purchases, where available
- Apple handles checkout and payment information. The app uses StoreKit to verify Pro access, including the product, purchase status and applicable expiry information. We do not operate a purchase-account server or receive your payment-card details.
- Support messages you send
- Emailing us shares your email address, message, technical details and any attachments you include. Do not send confidential documents, passwords or payment-card details. Use a redacted or synthetic sample if one is needed to explain a problem.
When a connection is involved
System providers. An iCloud or other Files provider may download a selected input. Saving to a provider or sharing a result transfers the copy you choose. Apple and those providers handle such transfers under their own terms and privacy policies.
Apple purchases. Loading offers, buying, restoring or updating purchase status communicates with Apple. A locally available, verified entitlement can support offline use; an expired or unavailable entitlement may need a connection to refresh.
Application updates. If enabled in your installed version, Expo EAS Update may deliver application code and assets. Requests can include your IP address, a random identifier for this app installation, device platform, app/runtime version and update identifiers. The installation identifier persists across launches and application updates and supports update delivery and usage accounting. Limited update-failure information, including failed-update identifiers and conditional fatal-error text, may also be sent for update recovery. Conversion does not send document file bytes to Expo. Expo handles this technical information under its privacy policy.
Storage, backups and deletion
Original working copies, results and recovery records are valuable local data and may be included in your device or iCloud backups, depending on your Apple settings. Temporary previews and delivery copies are treated as disposable caches. The app does not provide its own cloud document backup or sync service.
You control documents through the app and your device. Deleting an app-owned copy does not automatically remove the original from its provider, exported copies in Files or Photos, or copies in backups. Manage those separately with the relevant service. Removing the app can erase its local library; export important files first.
iOS file protection and the device’s access controls help protect local data. No storage or transfer method can be guaranteed completely secure. We cannot access or recover your on-device library remotely.
These pages and support email
This website uses Cloudflare Web Analytics for page-visit and performance metrics. Separately, Cloudflare’s hosting and security infrastructure processes technical request data, which can include IP addresses, requested URLs, timestamps and browser/device information. That infrastructure may retain security logs or use necessary security cookies. These pages have no document-upload form, advertising, external fonts or embedded media.
Our email providers process support correspondence so we can receive and answer your request. We use it to provide support, investigate the reported issue and handle necessary legal or security matters. Correspondence may be retained while needed for those purposes; provider logs and backups can have their own retention schedules.
Service providers may process this information in countries other than yours. Relevant information may also be disclosed when legally required or necessary to protect rights and security. We do not sell your support correspondence or use it for advertising profiles.
Your choices and questions
Contact us to ask about this policy or request access, correction or deletion of support information you provided, subject to applicable law and necessary retention. For documents stored only on your device, use the app or device controls; for Apple purchases or provider backups, use the relevant provider’s controls. Applicable privacy and consumer rights remain available to you.
We will update the date on this page when this policy changes. Contact: itspeep, at the email address below.